**Privacy Policy**

**Effective Date:** 2024-08-04

### **Introduction**

Welcome to aetelco.com. AE Telco Ltd ("we," "us," or "our") operates this website (the "Site"). This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using our Site, you acknowledge and agree to the terms of this Privacy Policy. For additional details on your use of the Site, please refer to our Terms and Conditions.

### **Definitions**

- **SERVICE** refers to aetelco.com, operated by AE Telco Ltd.

- **PERSONAL DATA** refers to information that can be used to identify an individual.

- **USAGE DATA** refers to data collected automatically through the use of our Service.

- **COOKIES** are small data files stored on your device to enhance user experience.

- **DATA CONTROLLER** refers to AE Telco Ltd, which determines how and why personal data is processed.

- **DATA PROCESSORS** are third-party providers that assist in processing data on our behalf.

- **DATA SUBJECT / USER** refers to the individual whose personal data is collected.

### **Information Collection and Use**

We collect various types of information to improve and provide our Service:

- **Personal Data:** Includes information such as your name, email address, phone number, and mailing address.

- **Usage Data:** Includes technical information such as IP addresses, browser types, and visited pages.

- **Location Data:** Collected if you enable location services.

- **Tracking and Cookies Data:** Used to analyze Site usage and enhance functionality.

### **Use of Data**

We use the data we collect for the following purposes:

- To provide and maintain our Service.

- To notify you about changes to our Service.

- To enable interactive features and enhance user experience.

- To provide customer support.

- To analyze usage and improve our Service.

- To ensure compliance with legal and contractual obligations.

### **Technology Providers**

For our eSIM services, we utilize third-party technology providers including **Stripe** for secure payment processing and **Firebase** for authentication, analytics, and data management.

### **Data Retention**

We retain your Personal Data only as long as necessary for its intended purposes, to comply with legal requirements, and to resolve disputes.

### **Data Transfers**

Your data may be transferred to and stored on servers located outside your jurisdiction. By using our Site, you consent to this transfer and processing of your data.

### **Data Disclosure**

We may disclose your data under the following circumstances:

- **Legal Compliance:** If required by law or in response to valid legal requests.

- **Business Transactions:** In the event of a merger, acquisition, or asset sale.

- **Affiliates and Service Providers:** To trusted third parties assisting in service delivery.

- **User Consent:** With your explicit consent or to protect our legal rights.

### **Data Security**

We implement commercially reasonable security measures to protect your data; however, no internet-based transmission method is entirely secure.

### **Your Data Protection Rights**

Under GDPR and CCPA, you have the right to:

- Access your personal data.

- Request corrections or deletion of your data.

- Restrict or object to data processing.

- Withdraw consent where applicable.

To exercise these rights, please contact us at **support@aetelco.com**.

### **Third-Party Service Providers**

We use third-party providers for services such as analytics, advertising, and payment processing. These providers have access to your data solely to perform their functions and must protect it in accordance with applicable regulations.

### **External Links**

Our Site may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

### **Children’s Privacy**

Our Service is not intended for individuals under 18 years of age. If we become aware that we have collected data from a minor, we will take appropriate steps to remove it.

### **Changes to This Privacy Policy**

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

### **Contact Us**

For any questions regarding this Privacy Policy, please contact us at **support@aetelco.com**.


**Privacy Policy**

**Effective Date:** 2024-08-04

### **Introduction**

Welcome to aetelco.com. AE Telco Ltd ("we," "us," or "our") operates this website (the "Site"). This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using our Site, you acknowledge and agree to the terms of this Privacy Policy. For additional details on your use of the Site, please refer to our Terms and Conditions.

**Definitions**

- **SERVICE** refers to aetelco.com, operated by AE Telco Ltd.

- **PERSONAL DATA** refers to information that can be used to identify an individual.

- **USAGE DATA** refers to data collected automatically through the use of our Service.

- **COOKIES** are small data files stored on your device to enhance user experience.

- **DATA CONTROLLER** refers to AE Telco Ltd, which determines how and why personal data is processed.

- **DATA PROCESSORS** are third-party providers that assist in processing data on our behalf.

- **DATA SUBJECT / USER** refers to the individual whose personal data is collected.

### **Information Collection and Use**

We collect various types of information to improve and provide our Service:

- **Personal Data:** Includes information such as your name, email address, phone number, and mailing address.

- **Usage Data:** Includes technical information such as IP addresses, browser types, and visited pages.

- **Location Data:** Collected if you enable location services.

- **Tracking and Cookies Data:** Used to analyze Site usage and enhance functionality.

### **Use of Data**

We use the data we collect for the following purposes:

- To provide and maintain our Service.

- To notify you about changes to our Service.

- To enable interactive features and enhance user experience.

- To provide customer support.

- To analyze usage and improve our Service.

- To ensure compliance with legal and contractual obligations.

### **Technology Providers**

For our eSIM services, we utilize third-party technology providers including **Stripe** for secure payment processing and **Firebase** for authentication, analytics, and data management.

### **Data Retention**

We retain your Personal Data only as long as necessary for its intended purposes, to comply with legal requirements, and to resolve disputes.

### **Data Transfers**

Your data may be transferred to and stored on servers located outside your jurisdiction. By using our Site, you consent to this transfer and processing of your data.

### **Data Disclosure**

We may disclose your data under the following circumstances:

- **Legal Compliance:** If required by law or in response to valid legal requests.

- **Business Transactions:** In the event of a merger, acquisition, or asset sale.

- **Affiliates and Service Providers:** To trusted third parties assisting in service delivery.

- **User Consent:** With your explicit consent or to protect our legal rights.

**Data Security

We implement commercially reasonable security measures to protect your data; however, no internet-based transmission method is entirely secure.

### **Your Data Protection Rights**

Under GDPR and CCPA, you have the right to:

- Access your personal data.

- Request corrections or deletion of your data.

- Restrict or object to data processing.

- Withdraw consent where applicable.

To exercise these rights, please contact us at **support@aetelco.com**.

### **Third-Party Service Providers**

We use third-party providers for services such as analytics, advertising, and payment processing. These providers have access to your data solely to perform their functions and must protect it in accordance with applicable regulations.

### **External Links**

Our Site may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

### **Children’s Privacy**

Our Service is not intended for individuals under 18 years of age. If we become aware that we have collected data from a minor, we will take appropriate steps to remove it.

### **Changes to This Privacy Policy**

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

### **Contact Us**

For any questions regarding this Privacy Policy, please contact us at **support@aetelco.com**.